📌 How to Access Video Help
Video Help is built directly into the app, so you can get guidance exactly when and where you need it—without leaving the current screen.
How it works:
• Open any feature screen in the app
• Look for help options such as:
– ?
– How to use?
– Can’t find my TV / PC?
• Tap or click to open a feature-specific help window
▶ What Happens Next
• The relevant tutorial video plays automatically
• Clear step-by-step instructions are shown alongside
• Complete the task without leaving the current screen
1.Mobile devices

2.Smart TV

3.Windows / Mac

4.Tablet

Need Help?
If you encounter any issues, feel free to contact our support team:
- More Guides: Guidance
- Email: 1001tvs@nero.com
- Website: www.1001tvs.com
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