1. Turn off the router, turn on router after 5 minutes.
2. Check if the network is stable. It is recommended using network cable to connect to the router for PC and TV. If using Wi-Fi, please make sure the signal is full. ( Wi-Fi with 5G band is prefer）
3. Check if there are tips from 1001 TVs in the notification bar:
If not, please open Settings and find the notification Management, open the notification permission of 1001 TVs.
4. Please turn on [Ignore Battery Optimization] to prevent 1001 TVs process from being cleared while mirror screen. The setting steps are as follows:
5. Please turn on [Floating Window] to prevent 1001 TVs from being closed while mirror screen. The setting steps are as follows:
6. Please make sure that your mobile phone has more than 70% power, it’s best to keep charging state.
Nero KnowHow 00277