Privacy Policy

Last Updated: 10/23/2023

Nero AG (afterward collectively referred to as “Nero”, “we”, “us”, and “ours”) fully respects your privacy. "1001 Record" is the registered trademark of Nero AG. This policy covers the processing of personal data by 1001 Record, which is committed to protecting the privacy of your personal information whilst striving to provide the very best user experience. We want our websites to be safe and enjoyable for everyone. The operations of 1001 Record is in accordance with the European Union’s General Data Protection Regulation (GDPR), effective May 25, 2018. 1001 Record has made the GDPR a priority, and we are and have always been fully aligned with the regulation’s intended result: the protection of your privacy and personal data.

1. What data do we collect and how do we use it?

We will collect information in accordance with the principles of lawfulness, fairness and necessity when you use 1001 Record. Unless with your consent, we will not share, provide, transfer or obtain your personal information from third parties. The information we collect will be used to:
1. Guarantee the normal operation of the product
2. Achieve various functions and services
3. Optimize and improve the product and services
4. Ensure the security of products and services
5. Obey laws, regulations and national standards
We will collect the following information:

  • Usage information. We collect information related to how you use the Services, including actions you take when using our Services (like editing, viewing, and sharing Your Stuff, activating software license). We use this information to improve our Services, develop new services and features, and protect you as well as other 1001 Record users.

  • Device information. We also collect information from and about the devices you use to access the Services. This includes things like IP addresses, system language, the type of browser and device you use, the version of our software, the web page you visited before coming to our sites, and identifiers associated with your devices. Your devices (depending on their settings) may also transmit location information to the Services.

  • Email Marketing. We do not send you any marketing material unless you voluntarily subscribe to our newsletters (opt-in). We collect your email address and other information you submit when you subscribe. If you do not want to receive marketing materials from us anymore, simply click the ‘Unsubscribe' link in any email at any time (opt-out).

2. Legally process personal data

We will not share your personal data with other parties except as provided below:
2.1. We only store screen recording data(media file and so on) on the local machine, don't upload to any server, don't share with any other service provide.
2.1. We may disclose the usage data if 1001 Record is under a duty to disclose or share such personal data in order to comply with any legal obligation, or in order to protect the rights, property or safety of its business, its customers or others.
2.2. We may also transmit your usage information with companies that help us to run our business by processing personal information on behalf of us for the purposes identified above. Such companies include providers of payment processing services, data analysis services providers, fraud monitoring and prevention providers, email delivery service providers, social media, and other marketing platforms and service providers.
2.3. The collected personal usage data may be transferred by 1001 Record to recipients which are located outside the European Union and such destinations may not have laws that protect the User’s personal data to the same extent as in the European Union. 1001 Record ensures that the User’s personal usage data processed by 1001 Record or by its suppliers and partners operating outside the European Union are treated securely and are protected against unauthorized access, loss or destruction, unlawful processing and any processing which is inconsistent with the purposes set out in this privacy policy.
2.4. We may store the collected information on the servers leased from providers of third-party server service.

3. Use of "cookies"

4.1 Use of cookies: When you visit our Web site, what are known as cookies are saved on your computer. These cookies record information about your surfing behavior (selected language, country, pages loaded, date, time of day, length of visit etc.). We can then access this information on your next visit, enabling us to adapt the Web site to your personal preferences and reduce loading times to a minimum. Moreover, we use this information to automatically populate forms with your data so that you don't have to enter it again yourself. The use of cookies is commonplace and offers many advantages. Most major Web sites use cookies. The information contained in cookies relating to how and when visitors use a Web site helps us identify which sections of the Web site are popular and which are not. Many improvements and updates stem from information gathered by cookies. Cookies also help us to offer customized web content and meet the needs of our visitors. "Session cookies", which are automatically deleted when the browser is closed, are required among other things to carry out online purchases.
4.2 Sensitive data: We do not store passwords and similarly critical data in cookies. Our Web sites do not use cookies to gather personal data from your computer that has not been sent as a cookie when you first visit the Web site.
4.3 Blocking cookies: You can choose to manage the use of cookies yourself or even block them altogether by configuring your browser accordingly. Please note that the procedure to change these settings may vary depending on the Browser used. If you are using Microsoft Internet Explorer proceed as follows: Go to "Tools" and "Internet Options", select the "Privacy" tab and click on "Advanced". This allows you to block the use of cookies altogether. Blocking cookies may restrict the functionality of the Web site or web-based programs.

4. Security

We are committed to protecting the personal data we hold. In accordance with GDPR, we adopt appropriate technical and organizational measures to help prevent unauthorized access to your information and ensure data is held securely. We also require any third parties to whom we may transfer personal data to have appropriate security measures in place. We ask third parties to complete Data Security Questionnaires so we can be sure they are a safe place for your data.

5. Your Right to Control and Access Your Information

You have control over your personal information and how it is collected, used, and shared. For example, you have a right to:
6.1. Unsubscribe from our newsletters. Simply click any ‘Unsubscribe’ link in any marketing email you received to make your email address deleted from our mailing list.
6.2 Your right to withdraw consent Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent.
6.3 The User has the right to define general or specific instructions regarding storage, deletion and use of its personal data after death.

6. Disclaimer

You understand and agree that 1001 Record may be affected or interfered by a variety of factors, and Nero AG. does not guarantee (including, but not limited to):

  • Nero AG does not guarantee that the network service will meet all the requirements of users, nor does it guarantee that the network service will not be interrupted, nor the timeliness, security, and accuracy of the network service. For network service interruption or other defects caused by force majeure, Nero AG will not bear any responsibility but will try our best to reduce the loss and impact caused to users.

  • Any errors in the software can be corrected.

  • Nero AG has the right to deal with illegal content in accordance with this agreement. This right does not constitute an obligation or promise of the company, and Nero AG cannot guarantee timely detection of illegal activities or corresponding treatment.

  • The user understands and agrees: This agreement is to ensure compliance with national laws and regulations and protect the legitimate rights and interests of others. Nero AG makes its best efforts to make judgments in accordance with relevant laws and regulations within the scope of its capabilities, but does not guarantee that the judgments are completely consistent with the judgments of judicial and administrative agencies. The user has understood and agreed to bear the consequences as a result.

7. Policy changes

If we are involved in a reorganization, merger, acquisition, or sale of our assets, your information may be transferred as part of that deal. We will notify you of any such deal and outline your choices in that event.
We may revise this Privacy Policy from time to time, and will post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you.

Appendix: Permission application and application Scenarios
App permissions Permissions and required information Purpose of permission usage
Network access permission Access network information Send usage data to telemetry server,don't include screen content information.
Storage permissions (Modify or delete) (Modify or delete) contents in storage Allow the application to modify or delete the media contents and files on the storage card. Turn on this function to operate your storage card during screen recording.
Storage permissions (read and write) Read and write storage Read local videos and other media files to help users use screen recording function.
Record audio permission Get system sound when recording Capture audio data from system, encode and save into media file.
Microphone permission Get microphone sound when recording Capture audio data from microphone, encode and save into media file.

8. Contact us

Have questions or concerns about 1001 Record, our Services, and privacy? Please Contact us with 1001tvs@nero.com. If they can’t answer your question, you have the right to contact your local data protection supervisory authority.