{"id":4887,"date":"2025-01-16T09:27:55","date_gmt":"2025-01-16T01:27:55","guid":{"rendered":"https:\/\/www.1001tvs.com\/?p=4887"},"modified":"2026-10-16T14:59:51","modified_gmt":"2026-10-16T06:59:51","slug":"how-to-request-a-refund","status":"publish","type":"post","link":"https:\/\/www.1001tvs.com\/it-it\/how-to-request-a-refund\/","title":{"rendered":"[1001 TVs] How to Request a Refund"},"content":{"rendered":"<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"565\" height=\"340\" src=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-19.png\" alt=\"\" class=\"wp-image-4888\" style=\"width:565px;height:auto\" srcset=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-19.png 565w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-19-300x181.png 300w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-19-18x12.png 18w\" sizes=\"auto, (max-width: 565px) 100vw, 565px\" \/><\/figure>\n\n\n\n<h2 id=\"h-request-a-refund-on-your-ios\" class=\"wp-block-heading\">Richiedere un rimborso su iOS<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Riferimento:  <a href=\"https:\/\/support.apple.com\/en-us\/118223\">https:\/\/support.apple.com\/en-us\/118223<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1. <a href=\"https:\/\/www.1001tvs.com\/it-it\/how-to-cancel-ios-googleplay\/\">Annullare prima l'abbonamento.<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2. Aprire il <strong>Applicazione Impostazioni<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3. Toccare <strong>il tuo nome<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"859\" src=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-20-1024x859.png\" alt=\"Pagina delle impostazioni che mostra le notifiche per ID Apple, iCloud+, Media e Acquisti.\" class=\"wp-image-4889\" style=\"width:400px;height:auto\" srcset=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-20.png 1024w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-20-300x252.png 300w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-20-768x644.png 768w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-20-14x12.png 14w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">4. Toccare <strong>Media e acquisti \u279c Visualizza l'account<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"573\" src=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-3-1024x573.png\" alt=\"Interfaccia delle impostazioni dell&#039;ID Apple con opzioni quali Informazioni personali, Accesso e sicurezza, Pagamenti e spedizioni, Abbonamenti, iCloud, Media e acquisti, Trova il mio e Condivisione in famiglia.\" class=\"wp-image-4846\" srcset=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-3.png 1024w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-3-300x168.png 300w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-3-768x430.png 768w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-3-1536x860.png 1536w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-3-2048x1147.png 2048w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-3-18x10.png 18w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">5. Toccare <strong>Cronologia degli acquisti \u279c <\/strong>Rubinetto <strong>l'abbonamento<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1022\" src=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-23-1024x1022.png\" alt=\"Impostazioni dell&#039;account Apple con la Cronologia acquisti evidenziata.\" class=\"wp-image-4892\" style=\"width:400px;height:auto\" srcset=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-23.png 1024w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-23-300x300.png 300w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-23-150x150.png 150w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-23-768x766.png 768w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-23-12x12.png 12w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">6. Toccare <strong>Segnala un problema<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"722\" height=\"1024\" src=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-24-722x1024.png\" alt=\"Pagina dei dettagli dell&#039;ordine con evidenziate le opzioni tra cui Segnala un problema.\" class=\"wp-image-4893\" style=\"width:400px;height:auto\" srcset=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-24.png 722w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-24-212x300.png 212w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-24-768x1089.png 768w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-24-8x12.png 8w\" sizes=\"auto, (max-width: 722px) 100vw, 722px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">7. Selezionare <strong>Richiesta di rimborso<\/strong> e <strong>Motivo<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"654\" height=\"1024\" src=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-25-654x1024.png\" alt=\"Pagina di segnalazione di un problema con le opzioni di richiesta di rimborso selezionate.\" class=\"wp-image-4894\" style=\"width:400px;height:auto\" srcset=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-25.png 654w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-25-192x300.png 192w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-25-768x1202.png 768w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-25-8x12.png 8w\" sizes=\"auto, (max-width: 654px) 100vw, 654px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">8. Attendete dalle 24 alle 48 ore per ricevere le ultime informazioni richieste. Se la richiesta \u00e8 stata approvata da Apple, potrebbe essere necessario attendere un po' di pi\u00f9 perch\u00e9 i fondi vengano rimborsati al vostro metodo di pagamento.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"h-request-a-refund-on-google-play\" class=\"wp-block-heading\">Richiedi un rimborso su Google Play<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Riferimento:  <a href=\"https:\/\/support.google.com\/googleplay\/answer\/15574897?hl=en\">https:\/\/support.google.com\/googleplay\/answer\/15574897?hl=en<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1. Andare a <a href=\"https:\/\/play.google.com\/\">play.google.com<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2. Toccate il vostro <strong>Immagine del profilo in alto a destra<\/strong> per verificare di aver effettuato l'accesso all'account Google corretto.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"499\" src=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-27-1024x499.png\" alt=\"Pagina di Google Play con l&#039;icona di notifica evidenziata.\" class=\"wp-image-4896\" style=\"width:400px;height:auto\" srcset=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-27.png 1024w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-27-300x146.png 300w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-27-768x374.png 768w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-27-18x9.png 18w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">3. Toccare <strong>Pagamenti e abbonamenti<\/strong> \u279c <strong>Bilancio e cronologia degli ordini<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"541\" src=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-28-1024x541.png\" alt=\"Menu di Google Play con evidenziati Pagamenti e abbonamenti e Bilancio e controlli.\" class=\"wp-image-4897\" srcset=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-28.png 1024w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-28-300x158.png 300w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-28-768x406.png 768w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-28-18x10.png 18w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">4. Per l'ordine che si desidera ripristinare, toccare <strong>Segnala un problema<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"693\" height=\"1024\" src=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-29-693x1024.png\" alt=\"Pagina del budget di Google Play che mostra il totale speso e la cronologia degli ordini.\" class=\"wp-image-4898\" style=\"width:400px;height:auto\" srcset=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-29.png 693w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-29-203x300.png 203w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-29-768x1135.png 768w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-29-8x12.png 8w\" sizes=\"auto, (max-width: 693px) 100vw, 693px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">5. Selezionate l'opzione che descrive la vostra situazione. Toccare <strong>Invia<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"661\" src=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-30-1024x661.png\" alt=\"Pagina di segnalazione del problema di Google Play con opzioni per selezionare un problema e inviarlo.\" class=\"wp-image-4899\" srcset=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-30.png 1024w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-30-300x194.png 300w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-30-768x496.png 768w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-30-18x12.png 18w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Richiedi un rimborso su Microsoft Store<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Riferimento: <a href=\"https:\/\/support.microsoft.com\/en-us\/accounts-billing\/subscriptions\/how-to-get-a-refund-on-a-microsoft-subscription\">https:\/\/support.microsoft.com\/en-us\/accounts-billing\/subscriptions\/how-to-get-a-refund-on-a-microsoft-subscription<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"h-contact-us\" class=\"wp-block-heading\">Contatto<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Saremo lieti di ricevere il vostro feedback sulla nostra applicazione e di rispondere alle vostre domande. Non esitate a contattarci.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Posta US: <a href=\"mailto:1001tvs@nero.com\">1001tvs@nero.com<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Request a refund on your iOS Reference: https:\/\/support.apple.com\/en-us\/118223 1. Cancel subscription first. 2. Open the Settings app. 3. Tap your name. 4. Tap Media &amp; Purchases \u279c View Account. 5. Tap Purchase History \u279c Tap the subscription. 6. Tap Report a Problem 7. Select Request a Refund and Reason 8. Wait 24 to 48 hours [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[107],"tags":[],"class_list":["post-4887","post","type-post","status-publish","format-standard","hentry","category-payment"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>[1001 TVs] How to Request a Refund - 1001TVs<\/title>\n<meta name=\"description\" content=\"How to request a refund on app store or google play\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.1001tvs.com\/it-it\/how-to-request-a-refund\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"[1001 TVs] How to Request a Refund - 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