{"id":4887,"date":"2025-01-16T09:27:55","date_gmt":"2025-01-16T01:27:55","guid":{"rendered":"https:\/\/www.1001tvs.com\/?p=4887"},"modified":"2026-10-16T14:59:51","modified_gmt":"2026-10-16T06:59:51","slug":"how-to-request-a-refund","status":"publish","type":"post","link":"https:\/\/www.1001tvs.com\/de\/how-to-request-a-refund\/","title":{"rendered":"[1001 TVs] How to Request a Refund"},"content":{"rendered":"<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"565\" height=\"340\" src=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-19.png\" alt=\"\" class=\"wp-image-4888\" style=\"width:565px;height:auto\" srcset=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-19.png 565w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-19-300x181.png 300w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-19-18x12.png 18w\" sizes=\"auto, (max-width: 565px) 100vw, 565px\" \/><\/figure>\n\n\n\n<h2 id=\"h-request-a-refund-on-your-ios\" class=\"wp-block-heading\">R\u00fcckerstattung auf iOS anfordern<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Referenz:  <a href=\"https:\/\/support.apple.com\/en-us\/118223\">https:\/\/support.apple.com\/en-us\/118223<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1. <a href=\"https:\/\/www.1001tvs.com\/de\/how-to-cancel-ios-googleplay\/\">K\u00fcndigen Sie zuerst das Abonnement.<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2. \u00d6ffnen Sie die <strong>Einstellungen-App<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">3. Tippen Sie auf . <strong>Ihr Name<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"859\" src=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-20-1024x859.png\" alt=\"Einstellungsseite mit Benachrichtigung f\u00fcr Apple ID, iCloud+, Medien und Eink\u00e4ufe.\" class=\"wp-image-4889\" style=\"width:400px;height:auto\" srcset=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-20.png 1024w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-20-300x252.png 300w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-20-768x644.png 768w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-20-14x12.png 14w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">4. Tippen Sie auf . <strong>Medien &amp; Eink\u00e4ufe \u279c Konto ansehen<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"573\" src=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-3-1024x573.png\" alt=\"Die Oberfl\u00e4che f\u00fcr die Apple ID-Einstellungen bietet Optionen wie Pers\u00f6nliche Informationen, Anmeldung und Sicherheit, Zahlung und Versand, Abonnements, iCloud, Medien und Eink\u00e4ufe, Meine Suche und Familienfreigabe.\" class=\"wp-image-4846\" srcset=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-3.png 1024w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-3-300x168.png 300w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-3-768x430.png 768w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-3-1536x860.png 1536w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-3-2048x1147.png 2048w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-3-18x10.png 18w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">5. Tippen Sie auf . <strong>Kaufhistorie \u279c <\/strong>Tippen Sie auf . <strong>das Abonnement<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1022\" src=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-23-1024x1022.png\" alt=\"Apple-Kontoeinstellungen mit hervorgehobenem Kaufverlauf.\" class=\"wp-image-4892\" style=\"width:400px;height:auto\" srcset=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-23.png 1024w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-23-300x300.png 300w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-23-150x150.png 150w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-23-768x766.png 768w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-23-12x12.png 12w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">6. Tippen Sie auf . <strong>Ein Problem melden<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"722\" height=\"1024\" src=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-24-722x1024.png\" alt=\"Bestellungsdetailseite mit hervorgehobenen Optionen wie &quot;Problem melden&quot;.\" class=\"wp-image-4893\" style=\"width:400px;height:auto\" srcset=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-24.png 722w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-24-212x300.png 212w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-24-768x1089.png 768w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-24-8x12.png 8w\" sizes=\"auto, (max-width: 722px) 100vw, 722px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">7. W\u00e4hlen Sie . <strong>Erstattung beantragen<\/strong> und <strong>Grund<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"654\" height=\"1024\" src=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-25-654x1024.png\" alt=\"Seite &quot;Ein Problem melden&quot; mit ausgew\u00e4hlten Optionen f\u00fcr die Erstattungsanfrage.\" class=\"wp-image-4894\" style=\"width:400px;height:auto\" srcset=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-25.png 654w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-25-192x300.png 192w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-25-768x1202.png 768w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-25-8x12.png 8w\" sizes=\"auto, (max-width: 654px) 100vw, 654px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">8. Warten Sie 24 bis 48 Stunden auf die zuletzt angeforderten Informationen. Wenn Ihr Antrag von Apple genehmigt wurde, m\u00fcssen Sie m\u00f6glicherweise etwas l\u00e4nger warten, bis das Geld auf Ihre Zahlungsmethode zur\u00fcckerstattet wird.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"h-request-a-refund-on-google-play\" class=\"wp-block-heading\">Eine R\u00fcckerstattung bei Google Play beantragen<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Referenz:  <a href=\"https:\/\/support.google.com\/googleplay\/answer\/15574897?hl=en\">https:\/\/support.google.com\/googleplay\/answer\/15574897?hl=en<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1. Gehen Sie zu <a href=\"https:\/\/play.google.com\/\">play.google.com<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2. Tippen Sie Ihr <strong>Profilbild oben rechts<\/strong> um zu \u00fcberpr\u00fcfen, ob Sie mit dem richtigen Google-Konto angemeldet sind.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"499\" src=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-27-1024x499.png\" alt=\"Google Play-Seite mit hervorgehobenem Benachrichtigungssymbol.\" class=\"wp-image-4896\" style=\"width:400px;height:auto\" srcset=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-27.png 1024w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-27-300x146.png 300w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-27-768x374.png 768w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-27-18x9.png 18w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">3. Tippen Sie auf . <strong>Zahlungen und Abonnements<\/strong> \u279c <strong>Budget und Auftragshistorie<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"541\" src=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-28-1024x541.png\" alt=\"Google Play-Men\u00fc mit Zahlungen &amp; Abonnements und Budget &amp; Kontrollen hervorgehoben.\" class=\"wp-image-4897\" srcset=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-28.png 1024w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-28-300x158.png 300w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-28-768x406.png 768w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-28-18x10.png 18w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">4. F\u00fcr den Auftrag, den Sie zur\u00fcckgeben m\u00f6chten, tippen Sie auf <strong>Ein Problem melden<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"693\" height=\"1024\" src=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-29-693x1024.png\" alt=\"Die Google Play-Budgetseite zeigt die Gesamtausgaben und den Bestellverlauf an.\" class=\"wp-image-4898\" style=\"width:400px;height:auto\" srcset=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-29.png 693w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-29-203x300.png 203w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-29-768x1135.png 768w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-29-8x12.png 8w\" sizes=\"auto, (max-width: 693px) 100vw, 693px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">5. W\u00e4hlen Sie die Option, die Ihre Situation beschreibt. Tippen Sie auf . <strong>Einreichen<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"661\" src=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-30-1024x661.png\" alt=\"Google Play-Problemberichtsseite mit Optionen zum Ausw\u00e4hlen eines Problems und zum Senden.\" class=\"wp-image-4899\" srcset=\"https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-30.png 1024w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-30-300x194.png 300w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-30-768x496.png 768w, https:\/\/www.1001tvs.com\/wp-content\/uploads\/2025\/01\/image-30-18x12.png 18w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">R\u00fcckerstattung im Microsoft Store beantragen<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Referenz: <a href=\"https:\/\/support.microsoft.com\/en-us\/accounts-billing\/subscriptions\/how-to-get-a-refund-on-a-microsoft-subscription\">https:\/\/support.microsoft.com\/en-us\/accounts-billing\/subscriptions\/how-to-get-a-refund-on-a-microsoft-subscription<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 id=\"h-contact-us\" class=\"wp-block-heading\">Kontakt US<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Wir freuen uns \u00fcber Ihr Feedback zu unserer App und \u00fcber alle Fragen, die Sie haben. Bitte z\u00f6gern Sie nicht, uns zu kontaktieren.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Mail US: <a href=\"mailto:1001tvs@nero.com\">1001tvs@nero.com<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Request a refund on your iOS Reference: https:\/\/support.apple.com\/en-us\/118223 1. Cancel subscription first. 2. Open the Settings app. 3. Tap your name. 4. Tap Media &amp; Purchases \u279c View Account. 5. Tap Purchase History \u279c Tap the subscription. 6. Tap Report a Problem 7. Select Request a Refund and Reason 8. Wait 24 to 48 hours [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[107],"tags":[],"class_list":["post-4887","post","type-post","status-publish","format-standard","hentry","category-payment"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>[1001 TVs] How to Request a Refund - 1001TVs<\/title>\n<meta name=\"description\" content=\"How to request a refund on app store or google play\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.1001tvs.com\/de\/how-to-request-a-refund\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"[1001 TVs] How to Request a Refund - 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